Structure and logic of the solution:
First and foremost a team has to structure the "field of activity".
1. Identify the main problem of the case:
Ask questions which contain « How? » and « Why? »
Extract the main information about the problem from the case. It should be indisputable and belong to the main question of the case
2. Identify the boundaries of the solution:
Identify the criteria for the efficiency of the proposed solutions
Reflect in the solution the main data: terms, budget, main goals
Reflect the points related to solving of the problem
You can learn more about the systemized problem solving in the "Useful" section of the "Problem solving" page.
In order for the solution to differ in the depth of the analytics, we recommend to use the "Problem tree":
Allows you to identify subproblems that detail the main problem
Acts as the basis for a research plan
Suitable for absolutely different problems of the company
Provides an overview of the problem and its scale
Helps to break the problem into narrower tasks, which simplifies the process of gathering and analysis of data
The basic rules of creating the tree of problems:
Place the main problem of the company on the left
Divide it into two or three possible subproblems
Continue to break the problems into subproblems until they become clear and understandable. It is recommended to use no more than 3-4 levels of problem fragmentation
Make sure that the principle of MECE (Mutually Exclusive Collectively Exhaustive) is observed
Choose the optimal representation of the problem using subproblems. Make sure that the MECE principle is observed.
1. Explore alternative ways of presenting the problem:
Any problem can be decomposed into subproblems in several ways
Explore different ways of presenting the problem and choose the optimal one
2. Check that each level corresponds to the principle of MECE:
MECE = Mutually Exclusive, Collectively Exhaustive
ME = All branches of the same level are logically equivalent, without duplication
CE = All possible options contained in the original problem are covered without gaps
Choose the main hypothesis.
After the construction of the Problem Tree, it is necessary to evaluate the resulting hypotheses and select those that according to the results of the analysis will be optimal.